Contact Chagrin Valley Soap

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We have tried to answer many of your questions in the informative pages of our website and our FAQ's page.
If you have any questions that are not answered
on our website. . .
Please feel free to contact us!

We have NEW e-mail addresses!

The best way to send a message is via E-mail

To place ORDERS only order@chagrinvalleysoap.com
For questions, inquiries, and customer service info@chagrinvalleysoap.com
Please help us help you! If you are writing about a shopping cart order,
PLEASE include your Order Number!
To send a personal e-mail to Ida chagrincraft@aol.com

You may CALL
during business hours

Phone: 440-247-8849
Monday thru Thursday
10am - 4pm Eastern Time

We are a home-based business.
Our home phone and business phone are the same.
So we will answer the phone with a simple "hello."

If the answering machine picks up
we are probably making soap so...
please leave a message!

Please note: If you are calling to place an order, we cannot accept credit card payments over the phone.
Please see the payment information on our Payment Information webpage!

You may send a fax to:

Chagrin Valley Soap & Craft
FAX: 440-247-5753

During the business week (Monday through Thursday) we try to answer all of our emails within 24 hours.

There are times when e-mails (your or ours) get lost in cyberspace somewhere. If you do not receive an answer to your email within 24 hours, please send another.

We may not be available to respond to e-mails when we are closed . . .

BUSINESS HOURS :
Monday thru Thursday
10am - 4pm Eastern Time
We are closed on the weekends
but accept orders and questions via email
24 hours a day, 7 days a week.

Please read Information on Vacation Closings--click here!

Our mailing address to send a check or money order:

Chagrin Valley Soap and Craft
140 Skyline Drive
Chagrin Falls, Ohio 44022

Our all natural soaps are handmade, one small batch at a time, using recipes meticulously developed to produce a soothing soap that feels creamy in your hands, offers a magnificent long-lasting lather, and leaves your skin feeling clean, soft and healthy.

Pumpkin Spice Soap
(A seasonal soap made with real pumpkin!)